The PRA's Public Service Agreement Action Plan has been reviewed in light of a request in December 2010 from the Department of Finance that each Department Office review/revise their Action Plans in light of the publication of the National Recovery Plan and Budget 2011. This review did not result in any substantive changes to the PRA's Action Plan. The Department has supplied a new template and instructed that Action Plan initiatives have to be classified by reference to three headings rather than five headings in the previous version. The three new headings are "Better Human Resource Management", Better Business Processes" and "Delivering for the Citizen" and the PRA's plan now accords with this template.
Public Service Agreement 2010-2014 - The PRA's Action Plan (pdf. 30.7 KB)
See also the Department of Justice and Law Reform Action Plan
The National Implementation Body has launched a new website which can be accessed at: